This represents an opportunity to join a destination business with a reputation for fostering a great culture and employee retention.
Whilst reporting to the Financial Controller and leading a small team you will take ownership for Credit Control, Risk and on going process development.
Accountabilities and duties include:
- Lead, develop and motivate the Credit Control team with succession planning and continuous improvement.
- Set team objectives, monitor performance and ensure appropriate resource planning.
- Accountable for the effective management of accounts receivable and collections across a sales ledger exceeding £100m.
- Drive cash collection performance, reduce overdue debt and optimise working capital.
- Oversee the timely resolution of customer disputes, debit notes and escalations.
- Own the Company's credit policy and credit risk framework.
- Approve customer credit limits and payment terms within delegated authority.
- Monitor customer financial risk, credit insurance and bad debt exposure, escalating material risks where appropriate.
- Prepare and present regular reporting on collections, DSO, aged debt, bad debt and key performance indicators.
- Maintain a strong understanding of accounting principles, ensuring accurate balance sheet reconciliations, month-end reporting and robust financial controls across the Order-to-Cash process.
- Oversee the efficient operation and continuous improvement of the Order-to-Cash process, including credit control, customer invoicing, cash allocation and related activities where applicable.
- Lead system enhancements, process improvements and finance transformation initiatives impacting the function.
- Build strong relationships with Sales, Customer Services, Supply Chain and Finance to balance commercial growth with effective credit risk management.
- Develop effective relationships with key customers to support prompt payment and successful dispute resolution.
On offer is Hybrid working, bonus and good core benefits.
