This position sits within the Commercial Finance function and partners with senior stakeholders across digital, technology, marketing, and customer teams.
Key Responsibilities:
Strategic Business Partnering
- Partner with senior leaders to provide financial guidance, commercial insight, and constructive challenge to support key business decisions.
- Build strong relationships across operational teams to ensure financial implications are considered in planning and decision-making.
- Present complex financial information in a clear and actionable manner for both finance and non-finance stakeholders.
- Monitor key performance drivers and provide insights into business performance, identifying trends, risks, and opportunities.
- Support the development and tracking of KPIs, ensuring initiatives are measured effectively and performance is transparent.
- Analyse commercial outcomes and provide recommendations to improve profitability, efficiency, and return on investment.
- Lead budgeting, forecasting, and monthly performance reviews for key areas of expenditure and investment.
- Work with stakeholders to understand cost drivers and identify opportunities to improve value and optimise spend.
- Ensure financial plans remain aligned with wider business objectives.
- Support strategic initiatives through financial modelling, scenario planning, and business case development.
- Conduct investment appraisals and post-implementation reviews to assess the effectiveness of key projects and programmes.
- Help prioritise investment opportunities by evaluating financial and commercial benefits.
- Collaborate with digital, technology, marketing, and customer-focused teams to understand how initiatives influence customer engagement, conversion, and revenue performance.
- Support analysis of channel optimisation activities, helping stakeholders understand the commercial impact of customer journey improvements.
- Provide financial insight into initiatives designed to enhance customer experience and drive growth.
- Work closely with wider finance teams to ensure operational plans support overall business strategy.
- Identify and communicate risks and opportunities that could impact commercial targets and financial performance.
- Contribute to the continuous improvement of financial reporting, analysis, and decision-support frameworks.
- Qualified accountant (ACA, ACCA, CIMA or equivalent).
- Strong Finance Business Partnering or Commercial Finance experience.
- Proven ability to influence and challenge senior stakeholders.
- Experience with budgeting, forecasting, financial modelling, and investment appraisal.
- Strong analytical skills with the ability to translate data into practical business recommendations.
- Experience working with customer, digital, ecommerce, marketing, technology, or operational teams would be advantageous.
- Excellent communication and relationship-building skills.
