This is a hands-on leadership role with responsibility for tenant billing, income control, reconciliations and ledger management across a high-volume tenancy portfolio. Managing a small team, you will play a key role in ensuring financial processes run accurately and efficiently while partnering closely with operational and leasing teams.
Key Responsibilities
- Oversee the integrity of the property management and finance systems, ensuring tenant billing and cash data is accurate and up to date
- Manage and support a team of Accounts Assistants, ensuring workloads and deadlines are effectively managed
- Take ownership of the monthly billing cycle, including rent, deposits, reservation fees and ad hoc charges
- Monitor tenant balances, cash allocation and ledger reconciliations
- Act as the main finance contact for leasing and operational teams, resolving billing and tenancy queries
- Manage arrears reporting and debtor processes, including direct debit administration
- Ensure bank reconciliations are completed accurately and on time
- Support process improvements, system enhancements and payment platform management
- Assist with the implementation of regulatory and legislative changes across the portfolio
- Proven experience managing a small finance or accounts team
- Strong background within residential property accounting or a similar high-volume environment
- Experience with tenant billing, reconciliations, cash allocation and arrears management
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Confident communicator with the ability to build relationships across operational teams
- Advanced Excel skills
- Experience using Yardi or a similar property management system would be advantageous
- Opportunity to join a growing and evolving residential platform
- Broad operational exposure within a fast-paced environment
- Collaborative and supportive team culture
- Genuine opportunity to influence processes and drive improvements
