Senior Operations Excellence - Underwriting

Senior Operational Excellence Lead – Insurance

If you’re an insurance operational excellence professional who enjoys building capability, improving processes and driving meaningful operational change, this could be for you.

This role sits within a global insurance business that is investing heavily in operational excellence and looking to build a function that can drive improvement across the organisation. You’ll take ownership of improving end-to-end operational processes, working across multiple business areas which includes underwriting, actuarial, pricing, finance, etc.

The operational excellence capability is still immature, so this role will play a key part in shaping how operational excellence is delivered across the organisation. You’ll also have initial line management responsibility with a longer-term plan to grow the function to 4–5 people over the next few years.

You’ll also play a key role in developing the operational excellence training capability, helping the wider business adopt modern process improvement methodologies.

What can the role offer?
✅ Opportunity to build and shape an operational excellence capability
✅ Exposure to multiple business functions across the organisation
✅ Strong visibility with senior leadership and executive stakeholders
✅ The chance to build and lead a growing operational excellence team
✅ A role focused on genuine operational transformation

What you’ll need
✔ Proven operational excellence / process improvement experience
✔ A strong understanding of insurance operations including underwriting
✔ Experience delivering operational transformation and improvement initiatives within the an insurance business
✔ Previous leadership / line management experience

Do you have the above experience? If so then apply today.