In a world of constant change, efficiency alone is no longer enough.
As AI, automation and global disruption reshape how we work, leadership advantage now comes from something far more human. In Being Human: The True Competitive Edge, Katrina Hagan explores why traditional leadership models are reaching their limits and what modern leaders must do differently to thrive.
Drawing on insights from Amy Walters Cohen’s Ruthlessly Caring and the impact of global megatrends, the blog unpacks the growing tension leaders face: delivering results while navigating complexity, uncertainty and deeply human needs. It challenges the idea that empathy is a “nice to have” and reframes it as a critical capability in an automated world.
If you’re leading through change, questioning how to show up with impact, or wondering how to balance performance with care, this piece offers timely perspective and practical reflection.
Read the full blog to discover why being human may be your strongest competitive edge:
