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AI in insurance - From investment to impact

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Our latest research summary explores why AI investment across Lloyd's and the wider commercial insurance market isn't always translating into measurable value, and what organisations can do to close the gap.

This summary explores:

  • The measurement gap: why 92% of insurers see AI benefits, but only 11% have a clear view of their return
  • What needs to change: the data foundations, business skills and change management needed to scale AI beyond pilots
  • What impact can look like: real results from Aviva, Zurich, Hiscox and WTW's research into advanced analytics adopters
  • Value at your scale: how smaller businesses can pursue meaningful returns relative to their size and budget
  • A practical starting point: how to choose one process, measure it properly and build a clear view of value

Whether you're an underwriting or claims leader, a transformation or technology professional, or simply curious about where AI is heading in insurance, AI in Insurance: From Investment to Impact offers practical insight to help you turn AI investment into measurable results.

Read the full summary here

If you want to know more, message Dominique Pitt on LinkedIn.

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