Mobilising interim experts to drive a multi-year global transformation

A leading global vehicle glass repair and replacement business, operating in 40 countries with 29,000 employees, launched a large-scale transformation programme. The aim was to improve customer and employee experiences by leveraging the organisation’s global scale and operational strengths. Rapid mobilisation of the Central Transformation Office and access to top-tier interim talent were critical to success. 

The transformation spanned six workstreams: Customer Experience, People Experience, Supply Chain, Data, Technology, and Finance. The organisation required highly skilled interim professionals who could deliver complex, multi-disciplinary change across the UK and Europe. They needed a partner with a global interim talent network and experience supporting high-volume transformation programmes. 

Investigo provided a tailored interim recruitment approach, deploying over 30 specialists across functions including: 

• Architecture, business analysis, infrastructure, networks, IT operations, product management, programme and project management, PMO, and software engineering 
• Workday specialists to centralise HR systems and processes 
• Salesforce experts to improve customer insights and analytics 
• Supply chain specialists to redesign networks and improve stock visibility 
• IT platform support to strengthen global infrastructure and service delivery

The programme achieved seamless interim mobilisation and operational improvements across multiple disciplines: 

• Rapid deployment of 30+ highly skilled interim professionals 
• Improved operational efficiency and visibility across supply chain and HR 
• Enhanced customer insights enabling better service and decision-making 
• Strengthened IT infrastructure to support future growth 

We are ready to help you secure interim experts to deliver your global transformation programmes.