Job seeking FAQs

Got a question?

If you’re a candidate looking for answers, you’re in the right place. You might find the answer below - to save you time, we’ve covered the ones people ask most. If you don’t see your question below, please reach out to us today!

I haven’t seen a role I’m interested in, but I’d like to send you my CV. How can I do this?

You can submit your CV via our AI CV Matcher or fill out this form to let us know the type of roles you’re interested in.

Are all roles that Investigo is working on listed on the website?

I have timesheets to complete but don’t know where to send them.

I have secured a contract placement through Investigo but haven’t received my contract yet. Who should I ask?

My timesheet is approved, but I missed the approval deadline. I still need to be paid on Friday. What can be done?

I am a contractor being paid via an Umbrella Company. It’s Friday and I still haven’t received payment. Who should I contact?

What UK Umbrella partners does Investigo work with?

What happens if I am unsuccessful in the job application process? Will I hear from you?

What advice does Investigo provide for preparing for interviews?

Will you keep my details for future roles?

I cannot find the details of my InTime logins - who can help me?

I’m having problems with the onboarding portal – who can help me?

I need to request a reference - who should I contact?

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